Privacy Policy.

Effective Date: July 2025

At Olive, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our website and services.

1. Who We Are
Olive is a New Zealand-owned and operated business dedicated to providing high-quality self-tanning products. Our website address is: olivetan.co

2. What Information We Collect
We collect personal information from you when you:

  • Make a purchase

  • Sign up to our mailing list

  • Contact us via email or through our website

  • Interact with us on social media

  • Enter a giveaway or promotion

The personal information we collect may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party platforms)

  • Purchase history

  • Any other information you provide voluntarily

We may also automatically collect anonymous data such as IP address, browser type, device info, and pages visited through cookies and analytics tools.

3. How We Use Your Information
We collect and use your information to:

  • Fulfil and deliver your orders

  • Communicate with you about your orders, questions, or concerns

  • Send you updates, offers, and marketing (if you opt-in)

  • Improve our products, website, and customer service

  • Comply with legal obligations

4. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties for the purposes of:

  • Payment processing (eStripe)

  • Order fulfillment and shipping

  • Marketing and email communication platforms

  • Website analytics

These parties are only provided the information they need to perform their services and are required to keep your data secure.

5. Cookies & Tracking
We use cookies to enhance your browsing experience, analyse traffic, and personalise content. You can adjust your browser settings to refuse cookies, but this may affect functionality.

6. Marketing Communications
You will only receive marketing emails or texts from Olive if you opt-in. You can unsubscribe at any time via the link in the message or by contacting us directly.

7. Your Rights
Under the NZ Privacy Act, you have the right to:

  • Access your personal information

  • Correct any errors

  • Request deletion of your data

  • Withdraw consent for marketing

To make a request, please contact us at: [Insert email address]

8. Security
We take reasonable steps to protect your information from loss, misuse, and unauthorised access. However, no online platform is 100% secure, so we encourage you to take care when sharing personal information online.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:

Olive
Email: hello@olivetan.co